IBM and its Business Partner channel have a reputation for delivering high quality customer solutions which are designed and supported by highly skilled technical professionals. As the marketplace becomes more sophisticated, requiring ever more complex solutions incorporating new and legacy applications, integrating middleware and hardware, it becomes ever more essential that Business Partners make the necessary investments to continue to meet customer expectations and maintain high customer satisfaction.
This Beacon Award recognizes Business Partners who have:
Invested in the technical skills and capabilities necessary to deliver high-quality solutions to satisfied customers
Been recognized by customers and the marketplace for their robust application or solution design and development processes and skills
Implemented solution design and assurance processes that maximize the customer's investment while ensuring that business needs are met
Applied the highest standards to the management of technical skills and processes, from project management, through implementation, and the active management of customer satisfaction
Invested in the use of innovative technologies and tools to provide leading edge solutions and support
Business Partners who are recognized through this award have demonstrated best-of-breed technology leadership, high levels of skills, quality processes and consistently high customer satisfaction through investment in their technical capabilities.
Additional criteria:
Minimum of 1 (maximum of 3) client references required.
