IBM PartnerWorld Profiling System user guide

Location

People assigned for each role

The roles within PPS are based on the following logic:

• There is one Primary Relationship Contact
• There can be multiple Authorized Profile Administrators
• There can be many employees with profile update access

The following roles may be seen in the roles summary:

Primary Relationship Contact (PRC)

• There must be only one Primary Relationship Contact (PRC) for each location
• The first person who creates a location becomes the PRC, therefore, the PRC role is set at the location profile level
• Is a required role
• Is considered a business role
• Has an Authorized Profile Administrators (APA) security role
• Is the designated person associated with each company location who receives e-mails pertaining to PartnerWorld and who is responsible for taking action on these e-mails
• Receives a “Losing Certification” email when a certification is set to expire within 90 days. This email will contain a listing of all employees whose certification will no longer count toward PartnerWorld level skills points within the next 90 days.
• If the designated PRC leaves the company or is reassigned, another person at the location must be assigned this role, as a PRC role is a requirement of IBM PartnerWorld
• If a PRC is missing from the profile, every APA at the location with an e-mail address will instead receive the PartnerWorld communications targeted to the PRC

PRC at the headquarters location in a Country enterprise (in addition to above)

• Can manage the Country enterprise information and all location information
• Can manage any other location and employees within the Country enterprise

PRC at the headquarters location of a Worldwide enterprise (in addition to above)

• Can manage any Country enterprise within the Worldwide enterprise

Authorized Profile Administrators (APA)

• There can be multiple APAs, this means you can have as many APAs as you wish in any location
• Is a considered a security role
• Have administrative update authority
• Receives a “Losing Certification” email (if there is no valid email address for the HQ location PRC) when a certification is set to expire within 90 days. This email will contain a listing of all employees whose certification will no longer count toward PartnerWorld level skills points within the next 90 days.
• Should perform ongoing maintenance to the company’s location information
• Can send a system-generated email to employees inviting them to register in PPS
• Can copy employees and move their certifications to a new location
• Can grant other employees access to the entitled PartnerWorld Web site
• Can grant other employees access to update the PartnerWorld Profiling System (PPS)
• Perform product certification contract compliance activities
• With location edit authority, can activate or revoke access to the Software Access Catalog (SAC) for an active contact

Distributor contact with employee personal information access

• Only applies to North America for IBM Business Partners for which contract compliance is required
• Enables the IBM distributors to assist and manage the solution providers contract compliance
• Is considered a security role
• Only Tier 2 Business Partners may authorize the distributor to have this security role

Distributor contact

• Enables the IBM distributors to view the summary of contract compliance certifications for authorized hardware products, without viewing sensitive information about individual employees or the company
• Is considered a security role
• Only Tier 2 Business Partners may authorize the distributor to have this security role
• Only applies to North America

Personal information update only

• There can be many employees with personal information update access
• This allows employees to update only their own personal profile information
• Is considered a security role

View only profile access

• There can be many employees with view only access
• This role gives users the ability to update their personal profile information and view limited information within the company profile
• Is considered a security role