PPS is the PartnerWorld
Profiling System, an online profile and registration system that helps
you maintain and support your IBM® PartnerWorld® relationships. More importantly,
your profile in PPS determines your entitlements to content and benefits
on the PartnerWorld Web site, as well as access into more and more Business
Partner applications, like System Sales, Global Partner Portal and more
in the future.
Why are there Worldwide enterprises, Country enterprises
and locations?
PPS is reflection of how IBM Business Partners work with IBM in a variety
of ways, but also how they organize themselves. At the local level, individual
employees are associated with a particular work location, and some IBM
relationships depend on those employees, with their unique skills, to
be at a given location. So we have individuals, some contracts, and other
appropriate items tied to locations. At a higher level, a firm consists
of one or more locations, one of which may be considered "headquarters"
and which collectively represent the entire firm's relationship with IBM
doing business in a country. Those cross-firm attributes and the list
of locations are displayed in a Country enterprise record. Because a firm's
headquarters may be anywhere in the world, PPS will now enable relevant
aspects of the relationship, such as membership level status, to be aggregated
across country boundaries, reflected in a Worldwide enterprise record.
The PartnerWorld Profiling System works in a hierarchy with the following
logic:
Once your PartnerWorld registration is activated, you will use the IBM
ID and password to log on to the PartnerWorld entitled Web site and
PartnerWorld Profiling System.
When I log in to PPS, the screen background is blue. Why?
If a profile has not been changed over the last nine months, the background will display in blue. Check the "Profile has been verified" field to remove the blue background.
How do I create or re-set an IBM ID and/or password?
You can get or re-set an IBM ID and/or password through the My IBM Profile
page. My IBM Profile page. If you forget your password, link to the My IBM
Registration page.
What is a PRC vs. APA vs. PCC?
PRC is the Primary
Relationship Contact. The PRC is the designated person associated
with each company location who receives e-mails pertaining to PartnerWorld
and who is responsible for taking action on these e-mails. There is one
Primary Relationship contact. The Primary Relationship Contact was previously
known as the Business Contact/PCC. APA is the Authorized
Profile Administrator. APA’s have administrative update authority.
There can be multiple Authorized Profile Administrators. The PRC also
has an APA role.
Why is a PRC/APA important?
The Primary
Relationship Contact is important because it is
a requirement of IBM PartnerWorld to have one person designated as PRC
at each company location. The PRC is also important because they receive
e-mails pertaining to PartnerWorld and are responsible for taking action
on these e-mails.
The Authorized
Profile Administrator is important because APAs
have administrative update authority. PRCs also have this update authority.
How do I access PPS?
If you are a new IBM Business Partner, you will first need to join
IBM PartnerWorld in order to gain access to the PartnerWorld entitled
Web site and the PartnerWorld Profiling System (PPS).
Existing Business Partners with a profile in PPS will automatically
be able to view their details upon entering the site. If you have a profile
in PPS go to ibm.com/partnerworld/partnertools.
There are common issues related to why certifications are not in the PartnerWorld
Profiling System:
In order for certifications to be accurately applied, employees must
inform their firm’s Authorized Profile Administrator of all updates
and/or changes to their Candidate ID.
Certification records do not immediately appear – the employee’s
profile is updated overnight. There is also a delay of 5 to 15 working
days between the time an employee takes a certification at one of the
test vendors and reporting of the results in the IBM Certification database
For non-IBM accepted certifications, the test vendor does not automatically
forward test results to IBM. The Business Partner is required to forward
to IBM a copy of the Certification Skill Certificate to receive credit
in the certification data
Yes. Business Partners can choose to copy employees and move their certifications to a new location. When the Copy Employee option is selected, the Copy Certifications button is displayed on the Location List of Employees page. You can copy certifications for all employees selected for the current copy. However, this function does not apply when moving some employee IDs or non IBM certifications and leaving others. If the Business Partner wants to copy a subset of employee IDs, then they would run the copy function twice, selecting different people each time and switching the radio button.
PartnerWorld provides you with easy access to assistance by e-mail or
telephone in your local language. To find the PartnerWorld contact e-mail
addresses and telephone numbers most convenient for you, just enter your
location in the search box atibm.com/partnerworld/contact
How can I give permission to make our company visible on
the BP Connections site?